Le maintien de la tracabilité des produits certifiés NF Boulonnerie de Construction Métallique (NF070) par la mise en place d'une& ...
Information et protection des clients lors des interactions. Disponibilité et accessibilité des points de contact. Respect des délais annoncés. Réponses pertinentes et accessibles. Accompagnement des clients lor ...
Information and protection of customers during interactions. Availability and accessibility of contact points. Respect of announced deadlines. Relevant and accessible answers. Accompanying customers during interactions. Taking into account the s ...
Reception and information: approach, environment, equipment of premises, Real-time reception (face-to-face or phone), deferred reception (mail, online) Management of the information and documentation Promotion/communication: strategy, tools/communica ...