NF Service – Online reviews – Reviews collection, moderation and delivery processes (NF522) – MARQUE NF

NF Service – Online reviews – Reviews collection, moderation and delivery processes (NF522) – MARQUE NF

Caractéristiques :

  • The rules for the collection, moderation and publication of reviews are displayed
  • There shall be no selection of the consumers entitled to submit a review, nor of the published reviews
  • The reviews correspond to consumer experiences and identified authors
  • The consumer shall be informed if his/her review is rejected
  • The company that manages the reviews cannot modify them
  • The consumer can report a review that appears to be suspect
  • Professionals shall have the opportunity to respond to the reviews
  • By default, the reviews shall be presented from the newest to the oldest
  • Organisme certificateur :

    AFNOR Certification