NF Service – Passenger transport (NF281) – MARQUE NF

NF Service – Passenger transport (NF281) – MARQUE NF

Caractéristiques :

  • Taking customer expectations into account
  • Guarantee of available information
  • Regularity / punctuality
  • Cleanliness and condition of infrastructure, equipment and transport modules
  • Fight against fraud
  • Customer consideration
  • Management of customer claims
  • Measuring customer satisfaction
  • Organisme certificateur :

    AFNOR Certification